FAQ

Shipping

Your Nobi Talai order will be shipped from Berlin by DHL.

Depending on the country of destination, delivery times are approx. 4 to 10 working days from shipping confirmation.
You will receive a confirmation as soon as your package leaves our atelier.
 

ZONE 1 – 6,99 €
Germany


ZONE 2* – 14,99 €
Andorra
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Poland
Portugal
Romania
San Marino
Slovenia
Spain
Sweden
United Kingdom
Vatican City State


 ZONE 3* – 19,99 €
Albania
Belarus
Bosnia and Herzegovina
Faroe Islands
Greenland
Iceland
Liechtenstein
Montenegro
North Macedonia
Norway
Republic of Moldova
Serbia
Switzerland
Ukraine


 ZONE 4* – 35,00 €
Algeria
Egypt
Georgia
Israel
Lebanon
Libya
Morocco
Russia
Syria
Tunisia
Turkey


 ZONE 5* – 45,00 €
Afghanistan
Armenia
Azerbaijan
Bahrain
Bangladesh
Bhutan
Brunei Darussalam
Cambodia
Canada
China
Hong Kong Special Administrative Region
India
Indonesia
Iraq
Japan
Jordan
Kazakhstan
Kuwait
Kyrgyzstan
Laos
Macau Special Administrative Region
Malaysia
Maldives
Mexico
Mongolia
Myanmar
Nepal
North Korea
Oman
Pakistan
Papua New Guinea
Philippines
Qatar
Saudi Arabia
Singapore
South Korea
Sri Lanka
Taiwan
Tajikistan
Thailand
Turkmenistan
United Arab Emirates
United States (59 of 62 states)
Uzbekistan
Vietnam
Yemen

 For delivery to all other countries please contact us at sales@nobitalai.com

*(any local taxes are not included)

 

Returns

You can return items ordered on nobitalai.com within 14 days of the delivery date to the following address:
 
Nobi Talai
Auguststrasse 75
10117 Berlin
Germany
 
NATIONAL
We will cover the costs of returning the products if you return the shipment via DHL.
You can return the products to us free of charge within 14 days of receipt by using the attached return label.

STEP 1
Using the enclosed Returns form, indicate which item(s) you wish to return and the reason why.
STEP 2
Insert the Returns form with the item(s) you wish to return in the original packaging. Please close the package securely and attach the return label onto the package.
STEP 3
Arrange a pick-up with the same delivery service that the order was sent with (DHL) or bring it to the nearest courier / postal service.
STEP 4

Once we have received the package, we will confirm receipt.

INTERNATIONAL

We currently can not offer free returns from all other countries.Please return the products to us with adequate postage within 14 days of receipt of the products.  

 

Please make sure that the returned items are in their original condition with all the accessories and components such as labels, hangtags, and seal tags. Please return the goods, if possible, in the original packaging. Returns that do not meet our term & conditions will be send back to you.


For any further inquiries please get in touch with us at sales@nobitalai.com or visit the term & conditions. 

 

Payment

To make your purchase as convenient as possible, we offer a range of payment options:   

PayPal
Credit card (Visa, American Express, Mastercard, Maestro)
Shop pay
Apple pay
Google pay
Amazon pay
Klarna (sofort)
EPS-Überweisung

 

Size Guide

 

 

Costumer Care

Please contact us if you have to cancel or change your placed order.

 

If you have any questions or comments concerning nobitalai.com, please do not hesitate to contact us.
 

Please use our contact form or write us an e-mail at sales@nobitalai.com